What It Means Here

A licensed physician, our medical director, sets the protocols and reviews every prescription. A licensed provider talks to you on video before anything is prescribed, reads your labs, and checks in through the program. A nurse can be at your door.

What It Often Means Elsewhere

A questionnaire, an automated approval, a vial in the mail. Technically a prescription; practically unsupervised.

How to Tell

Ask who the physician is, whether labs are required, and whether a human will answer a message. If any answer is vague, it is not supervision.

Common Questions

Who is your medical director?+

A licensed physician; see Our Medical Team.

Will I speak to a person?+

Yes, on video and by message.

Labs required?+

Yes, always.

All treatments are medical services. Every guest is screened, and every treatment is provided only under the clearance, prescription or standing protocol of a licensed medical provider. Nothing on this page is a diagnosis or a promise of results. For an emergency, call 911.